Privacy Policy

What Are Cookies?

Cookies are small text files stored on your computer when you visit certain web pages.


Why are we giving you this information?

This information is provided to comply with recent legislation by the Information Commissioners Office (ICO)

This site does not use third party advertisers, and as such, no advertising cookies are placed on this site, so you will never see remarketing adverts on this site.

Why are we giving you this information?
Our cookies don’t store sensitive information such as your name, address or payment details: they simply hold the ‘key’ that, once you’re signed in, is associated with this information. However, if you’d prefer to restrict, block or delete cookies from our website or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.


What Cookies are being used at Sterling Virtual Assistant Services?
Below details the cookies that are being used on our website and what they do.


Cookie NameWhat does this do?Who sees this information? 

TS01bd9ef1, _TS01e85bed, __XSRF-TOKEN, __bSession, __hs, __ssr-caching, __svSession. These cookies provide us with information about the numbers of visitors and how they reached us, they also recognise location when used with Google maps and allow the pages to be liked using Google+The data stored by these cookies can only be seen by Sterling Virtual Assistant Services and Google and neither organisation shares any confidential information.

Sharing Sterling Virtual Assistant Services on social networks

If you take the opportunity to ‘share’ this site’s content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Further information about cookies

If you’d like to learn more about cookies in general and how to manage them, visit (opens in a new window – please note that we can’t be responsible for the content of external websites).


How to check cookies are enabled for PCs

Google Chrome


  • Click on ‘Tools’ at the top of your browser window and select Options

  • Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button

  • Now select ‘Allow local data to be set’

Microsoft Internet Explorer 6.0, 7.0, 8.0


  • Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab

  • Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser

  • Settings above Medium will disable cookies

Mozilla Firefox


  • Click on ‘Tools’ at the top of your browser window and select Options

  • Then select the Privacy icon

  • Click on Cookies, then select ‘allow sites to set cookies’



  • Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option

  • Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’

  • Click ‘Save’

All other browsers

Please consult your documentation or online help files.